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MindSprouting Support

For Parents & Educators: Playful Social-Emotional Growth!

Frequently Asked Questions (FAQ)

What can I use for free?

You can use 3 cards and add 1 child for free. Premium is a one-time purchase (not a subscription) that unlocks every current and future card and lets you add multiple children.

Can I use Premium on another device?

Sign in with the store account you bought it with (Apple ID or Google account) and tap 'Restore Purchases' on the Settings screen. Because there is no sign-up and purchases are verified with each store's account, Premium bought on iPhone or iPad does not restore on Android, and vice versa.

Where are my child's information and records stored?

Your child's name, age, and heart ratings are stored only on the device you use and are never sent to a server. A device backup (iCloud Backup or Google account backup) can move them to a new device, but they do not sync between devices. See the Privacy Policy for details.

How were the card pictures made?

The card illustrations were made with AI tools.

If you have any other questions, please contact us at the email address below.

Contact Information

If you have any problems or questions while using the app, please feel free to contact us at the email address below.

Email: woonki.moon@gmail.com

Privacy Policy

You can find MindSprouting's privacy policy at the link below.

View Privacy Policy